Reference

Terms That Govern Your akd4d Account

These terms set out what you agree to when you open and use an account with us — covering deposits through DANA, OVO, and GoPay, how we handle your data, and what we expect from both sides. Access is available where local law permits.

Account EligibilityDANA · OVO · GoPay PaymentsData & PrivacyAccount SecurityJurisdiction-Dependent Access

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HOW WE HANDLE IT

Data, Security and Your Account Rights

We collect only what we need to run your account and process payments. Here is how we handle the four areas that matter most to you under these terms.

Data We Hold

We store your registration details, transaction history, and device access logs. You can request a copy of your data at any time through our support email — we respond within the timeframe required by applicable law.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences from the footer of any page on akd4d.

Account Security

Every login triggers an OTP sent to your registered mobile number. If you suspect unauthorised access, contact live chat immediately — we can freeze your account within minutes while we investigate.

Requesting Changes

To update your registered name, phone number, or linked wallet, submit a request through live chat with a valid ID. Changes to payment details require re-verification before the next withdrawal.

What These Terms Actually Cover

akd4d Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account, you confirm that you meet the eligibility requirements for your region and that you accept these terms in full. We reserve the right to update these terms at any time; continued use of your account after a change is posted means you

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accept the revised version. Your account is personal — you may not transfer it, share login credentials, or operate more than one account. We may suspend or close accounts that breach these conditions without prior notice. Payments processed through DANA, OVO, and GoPay are subject to
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the terms of those respective wallet providers in addition to ours. Withdrawal requests go through an identity verification step before funds are released; this is a standard fraud-prevention measure, not a delay tactic. Availability of all features depends on local law and the eligible region you
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access from. If any clause in these terms is found unenforceable, the remaining clauses stay in effect. These terms are written in English; in the event of a translation dispute, the English version controls.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

CONTACT PATHS

Reach Us About These Terms

If you have a question about how these terms apply to your account — a payment dispute, a data request, or a clause you want clarified — use any of the channels below. We handle terms-related queries separately from general account support so they reach the right team faster.

Live Chat Open the chat widget from any page on akd4d. For terms and account queries, select the Account & Policy topic so your message routes correctly.

Email Support Send a detailed message to our support address for written records of your query. Include your registered account email and the specific clause or transaction in question.

Help Centre Our Help Centre covers common terms questions — account eligibility, wallet verification steps, and data requests — with step-by-step answers you can act on immediately.

Common Questions About These Terms

These are the questions we get most often about how our terms work in practice — from account eligibility to data requests and wallet rules.

You must meet the legal age requirement in your region and access the platform from a jurisdiction where it is permitted under local law. We verify eligibility during the registration and wallet-linking process.

Yes. You can link DANA, OVO, and GoPay to the same account, but each wallet must be registered in your own name. Wallets registered to another person will be rejected at the verification step.

We retain transaction records for the period required by applicable law, then delete personal data. You can request a full data export before closing your account by contacting support via email.

Contact live chat within 48 hours of the transaction and select Account & Policy as the topic. Provide your transaction ID and the wallet used — DANA, OVO, or GoPay — so we can trace it quickly.

We post updates on this page and send a notification to your registered email. Continuing to use your account after the effective date of a change means you accept the updated terms.

The same terms apply across all supported Indonesia regions, including Batam. Access and feature availability depend on local law in your specific area at the time you log in.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms That Govern Your akd4d Account

Data, Security and Your Account Rights

Data We Hold

Cookie Use

Account Security

Requesting Changes

Reach Us About These Terms

Common Questions About These Terms

01 Who is eligible to open an account under these terms?

02 Can I use multiple e-wallets on one account?

03 What happens to my data if I close my account?

04 How do I dispute a transaction under these terms?

05 Do these terms change, and how will I know?

06 Players in Batam — are there any regional differences in how these terms apply?

Terms & Conditions

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